Everything a guest journey needs
From the moment a booking is confirmed to the review after checkout.
Guest Chats
Every reply — WhatsApp, SMS, email — lands in one shared inbox your team actually checks.
Automations
Trigger messages off a booking's dates: arrival directions the morning of check-in, a checkout reminder, a review request after they've left.
Guest Forms
Digital check-in forms with e-signatures and ID uploads — the ID number is automatically checked against the uploaded document, completed on the guest's own phone before they arrive.
Bookings
Import reservations from Airbnb, Booking.com, or direct — every automation and conversation is tied to the real stay.
Front Desk
A self-service page guests can open on arrival — directions, WiFi, house rules, no app download required.
Analytics
See which automations actually convert, where guests drop off, and what a flow is really worth.
Set it up once, it runs every stay
A booking comes in
Direct, or imported from your channels
Flowmint triggers a flow
Timed to check-in, check-out, or the booking itself
The guest replies
On whichever channel they used — it all lands in one inbox
You see what worked
Forms completed, upsells taken, reviews left
More guests. Less guest admin.
Flowmint automates repetitive guest communication and operational tasks — from agreements and check-in information to common guest questions and housekeeping notifications.
Spend less time chasing, reminding and repeating. Give your team more time to focus on the guest experience.
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